FAQ'S

Below, you will find a list of the questions most frequently asked by our guests.

Questions & Answers

Check-in time?

As a rough guide, the check-in time is after 14 p.m. Let us know your arrival time in case you schedule and early check in.our best to have your room available.

Check-out time?

As a rough guide, the check-out time is before 12 a.m. If you plan a late check out kindly let us know your departure time, our best to satisfy your needs.

Is Reception open 24 hours?

Yes, the reception desk is available 24/7.

Which languages are spoken at Reception?

The reception staff speaks both Vietnamese and English.

Can I leave my luggage?

Yes, we can look after your luggage. If at check in your room is not ready yet or in case of early check out after .We will store your luggage free of charge on your check-in and check-out days.

Internet connection?

A wireless internet connection is available throughout the hotel.
The guest rooms feature hi-speed web connectivity (both wireless and cabled).

Which is the nearest airport?

The nearest airport to the hotel is Rach Gia Airport (VKG), approximately 90-100 km away, taking about 1 hour 30 minutes to 2 hours by taxi or car. Another option is Phu Quoc International Airport (PQC), about 50 km as the crow flies, but requires a speedboat transfer.

If you have any questions or feedback regarding the service provided by our staff, please don't hesitate to contact us!

Call: +84 2973 955 888

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