{"id":6129,"date":"2021-03-24T07:25:45","date_gmt":"2021-03-24T00:25:45","guid":{"rendered":"https:\/\/riverht.com\/faqs\/"},"modified":"2026-05-13T08:12:36","modified_gmt":"2026-05-13T01:12:36","slug":"faqs","status":"publish","type":"page","link":"https:\/\/riverht.com\/en\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6129\" class=\"elementor elementor-6129 elementor-2105\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a96a73 elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"2a96a73\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-98ef20c\" data-id=\"98ef20c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97088c0 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"97088c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4>Below, you will find a list of the questions most frequently asked by our guests.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b184647 elementor-section-gap-beside-no elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"b184647\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1d49749\" data-id=\"1d49749\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50f0733 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"50f0733\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions &amp; Answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a865a9f nuss-accordion-style-03 elementor-invisible elementor-widget elementor-widget-nuss-accordion\" data-id=\"a865a9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"nuss-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"nuss-accordion nuss-accordion-icon-right\">\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Check-in time?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>As a rough guide, the check-in time is after 14 p.m. Let us know your arrival time in case you schedule and early check in.our best to have your room available. <\/p>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Check-out time?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>As a rough guide, the check-out time is before 12 a.m. If you plan a late check out kindly let us know your departure time, our best to satisfy your needs. <\/p>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Is Reception open 24 hours?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>Yes, the reception desk is available 24\/7.<\/p>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Which languages are spoken at Reception?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>The reception staff speaks both Vietnamese and English.<\/p>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Can I leave my luggage?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>Yes, we can look after your luggage. If at check in your room is not ready yet or in case of early check out after .We will store your luggage free of charge on your check-in and check-out days. <\/p>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Internet connection?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>A wireless internet connection is available throughout the hotel.<br \/>The guest rooms feature hi-speed web connectivity (both wireless and cabled).<\/p>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Which is the nearest airport?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p>The nearest airport to the hotel is Rach Gia Airport (VKG), approximately 90-100 km away, taking about 1 hour 30 minutes to 2 hours by taxi or car. Another option is Phu Quoc International Airport (PQC), about 50 km as the crow flies, but requires a speedboat transfer. <\/p>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1284d57\" data-id=\"1284d57\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-590768a elementor-invisible nuss-elementor-loading nuss-slide-in-left elementor-widget elementor-widget-image\" data-id=\"590768a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussSlideInLeft&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2048\" height=\"1536\" src=\"https:\/\/riverht.com\/wp-content\/uploads\/2026\/05\/HINH-LE-TAN.jpg\" class=\"attachment-full size-full wp-image-6686\" alt=\"\" srcset=\"https:\/\/riverht.com\/wp-content\/uploads\/2026\/05\/HINH-LE-TAN.jpg 2048w, https:\/\/riverht.com\/wp-content\/uploads\/2026\/05\/HINH-LE-TAN-300x225.jpg 300w, https:\/\/riverht.com\/wp-content\/uploads\/2026\/05\/HINH-LE-TAN-1024x768.jpg 1024w, https:\/\/riverht.com\/wp-content\/uploads\/2026\/05\/HINH-LE-TAN-768x576.jpg 768w, https:\/\/riverht.com\/wp-content\/uploads\/2026\/05\/HINH-LE-TAN-1536x1152.jpg 1536w, https:\/\/riverht.com\/wp-content\/uploads\/2026\/05\/HINH-LE-TAN-600x450.jpg 600w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1fc46fd elementor-section-stretched elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch elementor-invisible nuss-elementor-loading nuss-slide-in-up\" data-id=\"1fc46fd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;nussSlideInUp&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cf9f29f\" data-id=\"cf9f29f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c0bbaf elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9c0bbaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">If you have any questions or feedback regarding the service provided by our staff, please don't hesitate to contact us!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38c1fca elementor-align-center elementor-invisible elementor-widget elementor-widget-button\" data-id=\"38c1fca\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/riverht.com\/en\/lien-he\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9938a8f elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"9938a8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Call: +84 2973 955 888<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Below, you will find a list of the questions most frequently asked by our guests. Questions &amp; Answers Check-in time? As a rough guide, the check-in time is after 14 p.m. Let us know your arrival time in case you schedule and early check in.our best to have your room available. Check-out time? As a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-6129","page","type-page","status-publish","hentry","post-no-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Faqs - River Hotel H\u00e0 Ti\u00ean<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/riverht.com\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Faqs - River Hotel H\u00e0 Ti\u00ean\" \/>\n<meta property=\"og:description\" content=\"Below, you will find a list of the questions most frequently asked by our guests. Questions &amp; Answers Check-in time? As a rough guide, the check-in time is after 14 p.m. Let us know your arrival time in case you schedule and early check in.our best to have your room available. Check-out time? 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